2. What Do I Do If I Disagree With The Settlement Offered By The Insurer?
I can file a complaint with the Nebraska Department of Insurance
The adjuster is trained to recognize all damage and always makes a fair and honest settlement
The insurance company is always right and always acts in good faith
I have no recourse as the insurance company will cancel my policy

3. Why Should I Ask For Original Equipment (OEM) Parts?
OEM parts are made in the USA
OEM parts are always better
OEM parts meet the same safety and performance standards as the parts used to manufacture your vehicle
OEM parts are easier to paint

4. What Should I Do After An Accident?
Drive the vehicle to a repair shop immediately
Argue with the other driver and establish who was at fault
Notify authorities of any injuries and traffic problems
Leave the scene as quickly as possible

5. Where Can I Find Unbiased Information About Collision Repair?
Reference from your insurance adjuster
From an insurance company web site
From an independent source such as the Nebraska Department of Insurance
From an insurance company brochure

6. What If My Insurance Company Fails To Settle The Claim?
Always trust the insurer's explanation
Insurers have your best interest at heart, always trust them
Contact the insurance agency and discuss your concerns with the regional claims manager. If that fails, contact the Nebraska Department of Insurance
There is nothing I can do as insurance companies are too powerful

7. Must I Notify My Insurance Company Before Repairs?
No. I can have repairs done prior to notifying my insurance company
Yes. Your policy requires that you notify the insurer
As long as the body shop agrees to fix my car I can have the repairs done
I only have to notify my insurance company if the accident involved a personal injury

8. Why Is A Quality Windshield Repair So Important?
Glass is important because it adds beauty and elegance to a vehicle
The windshield is an important safety component that helps maintain structural integrity in the event of a rollover and provides vital support in the event of an airbag deployment
Mostly, the windshield offers a view of the road
The windwhield is not an important safety component of the vehicle

9. What Is The Best Way To Select A Collision Repair Shop?
Lowest price or estimate
Convenient location
Shops staffed with certified technicians and modern capabilities
Shops recommended by the insurer

10. Which Of The Following Is True Of The Nebraska Autobody Association?
All collision repair shops must belong
Membership in the association is voluntary and the association promotes education and a code of ethics
The association is an agency working under the Nebraska Department of Insurance
The association reports to the Nebraska State Partrol

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